Privacy policy

Last Updated: July 20, 2026

At folcrest ("we", "our", or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our products.

1. Information We Collect

When you use our website, we may collect the following information:

Information You Provide

  • Name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment information (processed securely by our payment providers; we do not store your full payment details)

Information Collected Automatically

When you browse our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Time spent on our website

  • Referral website

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website and shopping experience

  • Detect fraud and enhance security

  • Comply with legal obligations

  • Send marketing emails if you have opted in

3. Marketing Communications

If you subscribe to our newsletter or choose to receive promotional emails, we may send you:

  • Product launches

  • Promotions and discounts

  • Educational content

  • Company updates

You may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience.

These technologies help us:

  • Remember your preferences

  • Measure website performance

  • Understand visitor behavior

  • Deliver relevant advertising

5. Third-Party Services

We work with trusted third-party providers who help operate our business, including:

  • Shopify (website hosting and checkout)

  • Payment processors

  • Shipping providers

  • Google Analytics

  • Meta (Facebook) Pixel

  • Klaviyo (email marketing)

These providers may process your information only as necessary to provide their services.

6. Analytics and Advertising

We use Google Analytics to understand how visitors interact with our website.

We also use the Meta (Facebook) Pixel to:

  • Measure advertising performance

  • Improve marketing campaigns

  • Show more relevant advertisements

These services may collect information using cookies or similar technologies.

7. International Data Transfers

Folcrest operates from Thailand, while we sell products to customers located in the United States. Your information may be processed and stored in countries other than your own where our service providers operate.

8. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on where you live, you may have rights to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Withdraw consent where applicable

  • Object to certain processing activities

To exercise these rights, please contact us using the details below.

10. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Folcrest

Email: connect.tasha@gmail.com